1. Preface
  2. Introduction
  3. What are digital infrastructures?
    1. Elements of the Digital World
    2. Why You Should Read this Book
    3. Promise Theory
    4. Contracts are complementary promises
    5. Things Break at Scale
    6. The Essence of Digital Infrastructures
    7. What a lunch in Spain taught me about digital infrastructures
    8. Deployment Diagrams
    9. What are AI digital infrastructures?
    10. A Unified Framework
  4. Value
    1. What is the value of information?
    2. Value in Process Improvement
    3. Provider Value
    4. Agile Requires Cloud
    5. Business Model Canvas for IaaS Providers
    6. Business Model Canvas for SaaS Providers
    7. Multiple Ways to Go Cloud
  5. Power
    1. Introduction to Power
    2. The moral necessity of talking about power
    3. Governance over IT, an example
    4. Where the buck stops
    5. Positions of Power in IT
    6. Power Flows
    7. Who made podcasting big?
    8. International Actors
  6. Risks of digital infrastructures
    1. Introduction to Risk
    2. Who Suffers?
    3. Retrofitting Zero Trust on an existing application: an illustration
  7. Change and control
    1. Introduction to Change and Control
    2. Control Through Feedback Loops
    3. Systematically applying technology
    4. Network Management Automation - the DHCP case
    5. Technology architecture for non-techies
    6. Why lawyers need to understand cloud
    7. Organization Size Matters - Dunbar's number
  8. Cases
    1. How My Site Got Hacked
    2. A Small Example of Cloud Native Development
    3. Controlling Cloud Sprawl in 2012
  9. Wrap up

This is a living book, updated in conversation with my clients and students